Here is a list of legal representatives and options for making complaints
Legal Representation & Options
O’Brien Solicitors
0421 373 961 for advice https://obriensolicitors.com.au/
Or call them on (02) 9261 4281 for a free initial consultation to discuss your legal options and how they might be able to run your case on a no win, no fee basis.
They are the leaders in this area of law which is evident by the long list of cases where they have helped clients take civil action against the police or other authorities. Read about their recent cases below.
Advocate Me Lawyers 0425 754 299
G&B Lawyers Kim Glassborow: 0481 287 528
Nathan Buckley: 0411 067 367
Wollongong Office: (02) 4254 1003
Sydney Office: (02) 9220 5018
AFL Solicitors (02) 8277-4556
Sydney Criminal Lawyers (02) 9261 8881
Aboriginal Legal Services
NSW/ACT 1800 765 767
VIC 1800 064 865
WA 1800 019 900
TAS 1800 595 162
QLD 1800 012 255
SA 1800 643 222
NT 1800 898 251
Making Complaints
The Human Rights Commission
Please think about lodging a complaint with the human rights commission first and foremost. The Australian Human Rights Commission investigates and conciliates complaints about discrimination and breaches of human rights.
Complaints https://humanrights.gov.au/complaints/make-complaint Email complaintsinfo@humanrights.gov.au
Those who have been mistreated by police in most states have three main options open to them
The first is an ‘internal complaint’ to the Police Force itself. This requires you to provide as much information as possible to the police themselves. That pathway is notorious for bringing about an outcome which is favourable to police – after all, police are essentially investigating themselves. The second option is to make a complaint to the Law Enforcement Conduct Commission (LECC), which receives thousands of complaints against police each year and is hopelessly under-resourced. What’s more, the LECC does not have the power to discipline police or make a costs order in a complainant’s favour. The third option is to consider making a civil claim against the NSW Police Force.
A complaint about the NSW Police Force or its employees can be made to the Commissioner of Police or the Law Enforcement Conduct Commission (LECC).
- To lodge a formal complaint with the Commissioner of Police you must do so in writing.
- You must lodge your complaint online, OR complete the Complaint Form (PDF) AND:
- lodge it or mail the complaint form to, your local police station, or
- mail the completed complaint form to the Customer Assistance Unit at P.O. Box 3427, Tuggerah, NSW 2259, or
- email your complaint form to customerassistance@police.nsw.gov.au
To lodge a formal complaint with the Law Enforcement Conduct Commission (LECC) go to www.lecc.nsw.gov.au The Law Enforcement Conduct Commission is an independent statutory body responsible for investigating complaints against the police. It has its own independent investigators for these cases. Some less serious complaints will be referred to the police for investigation but, these will be monitored by the Commission’s own staff.
In most circumstances complaints received by the Law Enforcement Conduct Commission will be referred to the NSW Police Force to investigate (subject to the oversight of the Law Enforcement Conduct Commission).
Assistance – If you need help you can contact the Customer Assistance Unit on 1800 622 571 to obtain assistance on how to lodge a complaint. To email your complaint – customerassistance@police.nsw.gov.au
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